HP91 Limited t/a Hadley Parker
Registered Office:
28 City Road
London
EC1V 2NX
1. Definitions
1.1 “Company” means HP91 Limited trading as Hadley Parker.
1.2 “Client” means any individual, company, or organisation engaging the Company.
1.3 “Works” means electrical services supplied, arranged, or managed by the Company.
2. Scope of Services
2.1 The Company provides electrical services to residential and commercial clients.
2.2 Works may include both notifiable and non-notifiable electrical services.
2.3 The Company is responsible for estimating, quoting, coordinating the Works, issuing invoices, carrying out reasonable quality checks, and managing the client relationship.
2.4 The Works are based solely on the information available at the time of quotation. The Company reserves the right to amend the scope and/or cost where site conditions differ from those reasonably anticipated.
3. Performance of the Works
3.1 The Company may carry out the Works using its own personnel and/or suitably qualified subcontractors.
3.2 Subcontractors engaged by the Company are appropriately qualified, competent, and insured.
3.3 The Company shall exercise reasonable care in the selection and coordination of subcontractors. Subcontractors remain responsible for their own workmanship and certification.
3.4 The Company does not guarantee continuous or uninterrupted progress of the Works where delays arise due to access restrictions, third parties, or material availability.
4. Compliance and Certification
4.1 Where Works are notifiable or require certification, such certification shall be issued by an appropriately qualified and registered person.
4.2 Certification and compliance documentation are issued in accordance with applicable regulations.
4.3 Certification and documentation will only be issued once full payment has been received, unless otherwise agreed in writing.
5. Liability
5.1 The Company shall only be liable for loss or damage arising directly from its own negligence or breach of contract.
5.2 The Company shall not be liable for defects arising from pre-existing installations, work carried out by third parties prior to engagement, or hidden defects not reasonably identifiable before commencement.
5.3 The Company shall not be liable for indirect or consequential losses, including loss of profit or business interruption.
5.4 The Company’s total liability shall not exceed the value of the relevant quotation or contract.
6. Insurance
6.1 The Company maintains appropriate Public Liability, Professional Indemnity, and Legal Expenses Insurance.
6.2 Subcontractors maintain their own relevant insurance cover.
7. Pre-Existing Conditions
7.1 The Company shall not be responsible for defects arising from existing installations, deterioration, or previous works.
7.2 Existing installations may not comply with current regulations. Upgrades are not included unless expressly stated.
7.3 Any additional works required due to such conditions will be subject to a separate quotation.
8. Variations and Additional Works
8.1 Any variation or additional work must be agreed in writing.
8.2 The Company reserves the right to issue additional invoices for such works.
8.3 Where additional works are required to ensure safety or compliance, the Company may pause the Works until agreement is reached.
9. Payment Terms
9.1 All prices are exclusive of VAT unless otherwise stated. VAT will be charged at the prevailing rate.
9.2 Quotations and estimates are valid for 14 days unless otherwise stated.
9.3 Unless expressly agreed otherwise in writing, payment is due in full on the day of completion of the Works.
9.4 Where alternative payment terms are agreed, they must be adhered to strictly.
9.5 Interest may be charged on overdue payments in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
9.6 If payment remains outstanding for more than 30 days, the debt may be referred to a recovery agency and all associated costs shall be payable by the Client.
9.7 The Company reserves the right to withhold certification or further services until full payment is received.
9.8 The Company reserves the right to suspend Works where payments are overdue.
10. Suspension and Termination
10.1 The Company may suspend or terminate services where payment terms are breached.
10.2 The Client remains liable for all costs incurred up to the date of suspension or termination.
11. Warranties & Aftercare
11.1 No warranty is provided in respect of existing installations, client-supplied materials, equipment supplied by third parties, misuse, neglect, accidental damage, unauthorised alterations, or works subsequently interfered with by third parties.
11.2 Manufacturer warranties remain subject to the terms and conditions of the relevant manufacturer and are administered solely at the manufacturer’s discretion.
11.3 Unless expressly stated otherwise in writing, any warranty provided by the Company relates solely to the original installation workmanship carried out by the Company.
11.4 Warranty claims do not include fault finding, diagnosis, testing, inspection, programming, commissioning, access arrangements, report writing, liaison with manufacturers, administration, or attendance costs. Such services may be chargeable at the Company’s prevailing rates.
11.5 The Company reserves the right to decline attendance or warranty support where no ongoing commercial relationship exists between the Company and the Client.
11.6 Any workmanship warranty shall immediately cease where the installation has been altered, repaired, inspected, modified or interfered with by any third party without the Company’s prior written consent.
12. Force Majeure
The Company shall not be liable for delays or failure to perform due to events beyond its reasonable control.
13. Making Good and Finishes
13.1 The Company is not responsible for decorative finishes, including plastering, filling, or painting, unless expressly included in the quotation.
13.2 Removal or replacement of fittings may expose damage, large openings, or poor previous workmanship.
13.3 The Company does not guarantee that new fittings will cover existing holes or damage.
13.4 Any remedial or making good works shall be subject to a separate quotation.
13.5 The Company does not routinely carry materials for decorative or building repairs.
14. Access and Abortive Visits
14.1 The Client must ensure safe and timely access to the site.
14.2 Where the Company cannot carry out the Works due to lack of access, incorrect information, or refusal of entry, an abortive visit charge may apply.
14.3 Charges will reflect time lost, travel, and associated costs.
15. Client Information and Materials
15.1 The Client is responsible for ensuring all information provided is accurate and complete.
15.2 Where Works cannot proceed due to incorrect or incomplete information, the appointment may be treated as an abortive visit.
15.3 The Company may source materials in advance based on the information provided.
15.4 Where specialist or non-standard items are required and cannot be sourced on the day, the appointment may be deemed a failed visit.
15.5 Any return visit or additional works will be subject to availability and may be separately chargeable.
16. Cancellations
16.1 Once the Company has received an instruction to proceed, the Client shall remain liable for all costs reasonably incurred by the Company prior to cancellation.
16.2 Recoverable costs may include, but are not limited to:a) Materials purchased or committed;
b) Special-order items;
c) Non-returnable goods;
d) Labour already undertaken;
e) Site surveys and inspections;
f) Design, planning and administrative work;
g) Scheduling and resource allocation costs;
h) Third-party charges and supplier costs.
16.3 The Company reserves the right to charge for cancellations made within 48 hours of the agreed commencement date or appointment time.
16.4 Materials purchased specifically for instructed works shall remain chargeable whether or not the installation proceeds.
16.5 Where works are cancelled after materials have been ordered or labour allocated, the Company reserves the right to invoice such costs immediately.
17. Records
The Company may take photographs before, during, and after the Works for quality control and record-keeping purposes.
18. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
19. Acceptance
Acceptance of any quotation, instruction to proceed, or engagement of the Company’s services constitutes acceptance of these Terms and Conditions.